Privacy Policy

The Pöppelmann Group companies observe the laws on data protection. Should we collect personal data we will only use them for internal purposes, and we will only forward and/or save them in accordance with current data protection provisions. In no event will we sell the collected data or forward them to third parties for other reasons.

We are, however, only able to ensure data privacy for the use of the website we offer, that is, www.poeppelmann.com The following explanations are not valid for web pages or contents of external providers we link or refer to.

This data privacy statement informs you about the type, extent, and purpose of personal data collection and usage by the Pöppelmann Group on this website.

1. Non-personal data collected when the website is visited

By way of log files, the Pöppelmann Group uses their web server to automatically collect and save information transmitted to us by your browser when you access our website. This information will be used for statistical analyses. These are: browser type and version, operating system used, visitor’s IP address, date and time when you access our website, the pages you visited, the data volume transferred, notification about successful access to the website and the requesting provider. The IP address will only be used by us to prevent attacks and to optimise our website and will be deleted after seven days.

DISABLING GOOGLE ANALYTICS

The Pöppelmann Group website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter referred to as “Google”) for the statistical analysis of user access. Google Analytics uses so-called “cookies”, which are text files saved on your computer that enable your use of the website to be analysed. The information generated by the cookie on your use of the website is generally transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, however, your IP address will be abbreviated by Google beforehand in Member States of the European Union or a state party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide other services related to website activity and Internet usage to the website operator.

The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. You may also prevent Google from collecting data generated by the cookie related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available via the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

You can also prevent data collection by Google Analytics by clicking on the following link. An opt-out cookie will be added, which will permanently stop your data from being collected during future visits to this website: Click here to object to the processing of your data by Google Analytics.

Further information concerning the terms and conditions of use and data privacy can be found at: www.google.com/analytics/terms/de.html. Please note that this website contains a Google Analytics code, supplemented by “gat._anonymizeIp();” to ensure anonymised collection of IP addresses (“IP-masking”).

MOUSEFLOW

This website uses Mouseflow – a web analytics tool of Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark – to collect randomly selected individual visits (using anonymised IP addresses only). It creates a log of mouse movements, mouse clicks and keyboard interaction, with the intention of randomly replaying individual visits to this website (so-called session replays) and evaluating them in the form of so-called heatmaps in order to derive potential improvements for this website. The data collected by Mouseflow cannot be traced back to the individual visitor and will not be disclosed to third parties. The data collected is stored and processed within the EU. If you do not want to be tracked by Mouseflow, you may object to it for all websites that use Mouseflow, by clicking on the following link: https://mouseflow.de/opt-out/.

2. Cookies

Whenever you as the user access the Pöppelmann Group website, one or more cookies will be saved on your machine. A cookie is a small file containing a certain string uniquely identifying your browser. Using cookies helps us improve the experience and quality of our service by, e.g., saving user settings. Cookies are stored on your machine as small text files and saved by your browser. “Session cookies” are automatically deleted after every visit. Cookies cause no damage to your machine and contain no viruses.

You can also make use of our Web presence without any cookies. You can configure your browser to disable the saving of cookies, to restrict it to certain websites, or to notify you before saving a cookie. You can use your browser’s data protection feature to delete cookies from your machine’s hard drive at any time. This may, however, limit the functionality and user-friendliness of our website.

3. Handling personal data

Personal data is information used to identify a person, in other words, information that can be traced back to a specific person. These include names, e-mail addresses, or phone numbers.

The Pöppelmann Group will only collect, use, and forward personal data where it is permitted by law or where you as the user specifically consent to our collecting of data. When you contact the Pöppelmann Group (e.g. using the contact form or writing an e-mail) we will save your information for processing your request and in case further questions arise. We will not collect any other data. You may revoke your consent to the storage of your personal data by us at any time by e-mail, fax or post. Please address your objection to cover all companies in the Pöppelmann Group to:

Pöppelmann GmbH & Co. KG
Kunststoffwerk-Werkzeugbau
Bakumer Str. 73
49393 Lohne
Fax: +49 (0)44 42 982 112
E-Mail: datenschutz@poeppelmann.com

4. Right to information and other rights of the data subject

You have the right to ask the Pöppelmann Group for confirmation of whether your personal data is processed by them; if this is the case, you have the right to request information about this personal data and all specific details stipulated in Art. 15 of the GDPR.

You have the right to demand the immediate correction or completion by the Pöppelmann Group in the event that the personal information stored is incorrect or incomplete (Art. 16 of the GDPR).

You have the right to demand that the Pöppelmann Group immediately deletes your personal data if one of the reasons specified in Art. 17 of the GDPR is applicable, e.g. if the data is no longer needed for the purposes pursued (right to deletion).

You have the right to demand the restriction of processing by the Pöppelmann Group if one of the requirements stipulated in Art. 18 of the GDPR is applicable, e.g. if the data subject has objected to the processing by the data controller for the duration of the review. You also have the right to data portability in cases stipulated in Art. 20 of the GDPR.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of your personal data is contrary to the GDPR (Art. 77 of the GDPR). You may exercise this right with a supervisory authority in your place of residence, place of work or the place of the alleged infringement. In Lower Saxony, the responsible supervisory authority is: The Lower Saxony State Commissioner for Data Protection (contact details at: https://www.lfd.niedersachsen.de/wir_ueber_uns/impressum/impressum-56113.html).

If data is collected based on Art. 6 Para. 1 lit. e (data processing to fulfil official obligations or to protect public interest) or lit. f (data processing for the protection of legitimate interests), you have the right to object to the processing at any time based on reasons arising from your particular situation. We shall no longer process personal data unless there are compelling, legitimate reasons for the processing that prevail over the interests, rights and freedoms of the data subject or the processing is required for the purpose of enforcing, exercising or defending legal claims. Please send this objection to: datenschutz@poeppelmann.com.

5. Newsletter

Our newsletter is intended to provide you with information about ourselves and our offerings. If you want to receive our newsletter, we need a valid e-mail address from you for the double opt-in process as well as information allowing us to verify that you are the owner of the specified e-mail address, and/or that the owner of the e-mail address agrees to receiving the newsletter. We will not collect any other data. This data will only be used for sending the newsletter and will not be forwarded to third parties. By registering for our newsletter, we save your IP address for the duration of 7 days and the date of registration. This saved data is solely used as a verification in case third parties abuse this e-mail address and subscribe to the newsletter unbeknown to the authorised person. You can withdraw your consent to our saving of this data, your e-mail address, and its use for sending the newsletter at any time. This withdrawal can be made via a link in the newsletter itself or on your profile.

6. Whatsapp Broadcast

We use Whatsapp Broadcast provided by the company Whatsapp Inc., 1601 Willow Road Menlo Park, California 94025 in order to inform you of the latest news from the TEKU division. In this case, the encrypted communication is transmitted to the servers of Whatsapp Inc. in the USA. Once you have registered your consent to the service by sending the message “Start” to our telephone number, information from the Pöppelmann TEKU division will be sent directly to your smartphone. Your telephone number will only be used for this purpose and stored for the duration of message receipt. Should you no longer wish to receive the messages, send the message “Stop” (without quotation marks) to the same number. Messages to you will then be paused. If you do not continue the receipt of messages within six months by sending “Start”, all data stored in this context will be deleted. If you wish to unsubscribe immediately from the service, please send us the message “Remove all data”. You will no longer receive any more messages and your personal data will be deleted from our system.

7. Right to information, correcting and deleting personal data

You have the right to receive non-paid information about the data we have saved about you, about its origin and recipient and about the purpose of its saving at any time. Furthermore, the user is entitled to amend incorrect data as well as to block and delete personal data, provided this is not in contradiction of statutory archiving obligations. Information on the stored data can be obtained from the data protection officer for the Pöppelmann Group, Mr Peter Suhren (office@first-privacy.com)

8. Duty to supply information as per Art. 13 of the GDPR

Data protection information according to Art. 13 and 21 of the GDPR

Data controller: 
The Pöppelmann Group is responsible for the collection and processing of data.

Voluntary information: 
In principle, we only collect data that is required by law or necessary for the conclusion or execution of a contract or has been provided to us voluntarily and with consent. Specifying further information is voluntary. There are no negative consequences for the non-provision of this data. Nevertheless, non-provision may in individual cases complicate or delay communication.

Data processing for contract fulfilment: 
We process the collected data in accordance with Art. 6 Para. 1 lit. b of the GDPR for the purpose of contract fulfilment. This also includes the accompanying customer case.
If necessary, personal data is transmitted to the companies involved in the execution of this contract, e.g. credit institutions for payment processing.
The data required for contract fulfilment will be deleted after the purpose has been achieved and will only be kept available for any further enquiries. The data will not be deleted after contract termination if claims are still open and need to be collected. In the event of legal retention periods, the data concerned will be archived for the duration of such a period.

Data processing for the protection of legitimate interests: 
We only process your data for the protection of legitimate interests if there is no corresponding consent and no other legal basis for data processing, and only if the requirements of Art. 6 Para. 1 lit. f of the GDPR are met, in other words if our interests or those of a third party in the data processing override your interests or fundamental rights and freedoms. The data will be deleted once the legitimate interest ceases to exist, but at least for the duration of any statutory retention requirements.
You have the right to object to the data processing. For more information, please see the following point “Rights of the data subject”.

Data processing based on consent: 
If you have given your consent to be informed by us about the company’s products and services via telephone or e-mail, the corresponding processing is carried out on the basis of Art. 6 Para. 1 lit. a of the GDPR. Your consent may be revoked at any time without prejudice to the lawfulness of all previous processing. If consent is revoked, we will discontinue the corresponding data processing.

Data processing for direct advertising:
As far as is permissible, we process your data for the purpose of direct advertising, in particular for sending our advertising, such as product or event information. Data processing is carried out based on Art. 6 Para. 1 lit. f of the GDPR and in the interests of informing you about new products, events and services. Every customer has the right to object to this processing; exercising this right will lead to the termination of processing for the purpose of direct advertising. If data is only stored for direct advertising, it will be deleted once an objection is made.

Data processing for the fulfilment of legal obligations:
If necessary, we process your data in order to fulfil legal duties to, for instance, financial authorities. Data processing is carried out in accordance with Art. 6 Para. 1 lit. c of the GDPR. The legal obligation arises i.a. from Section 147 of the General Tax Code. The data will be deleted upon expiry of the legally applicable period provided there is no interest in further storage.

Data recipient: 
We only transmit your data to third parties (e.g. lawyers for the enforcement of outstanding claims) if transmission authorisation in accordance with data protection legislation (e.g. according to the case groups mentioned above) is present.
Your data may also be forwarded by us to external providers (e.g. IT service providers, companies that destroy or archive data, print service providers, cloud providers) which support us in data processing as part of order processing under our strict instruction.
In principle, data processing outside of the EU or EEA does not take place. If such data transmission does take place, this is only carried out in countries in respect of which an EU adequacy decision has been issued on the basis of an EU standard contract as per Art. 46 Para. 2 lit. c of the GDPR. Upon your request, we will gladly grant you access to the contract or provide you with a copy. We will not sell or otherwise market your personal information to third parties.

Data protection officer contact details: 
Peter Suhren
FIRST PRIVACY GmbH
Konsul-Smidt-Str. 88, 28217 Bremen
Tel: +49 (0) 421 69 66 32-0
Email: office@first-privacy.com

Rights of the data subject: 
Data subjects have the right to information from the data controller regarding the personal data concerning them, as well as the right to correct inaccurate data, and deletion thereof if one of the reasons stipulated in Art. 17 of the GDPR exists, e.g. if the data is no longer required for the purposes pursued. There is also the right to restrict processing if one of the requirements specified in Art. 18 of the GDPR is met and, in the case of Art. 20 of the GDPR, the right to data portability. If data is collected based on Art. 6 Para. 1 lit. e (data processing to fulfil official obligations or to protect public interest) or lit. f (data processing for the protection of legitimate interests), the data subject has the right to object to the processing at any time for reasons arising from their particular situation. We shall no longer process personal data unless there are compelling, legitimate reasons for the processing that prevail over the interests, rights and freedoms of the data subject or the processing is required for the purpose of enforcing, exercising or defending legal claims.

Right to lodge a complaint with a supervisory authority: 
Every data subject has the right to lodge a complaint with a supervisory authority if they believe that the processing of their personal data is contrary to the data protection provisions. In particular, a complaint may be lodged with a supervisory authority in the data subject’s place of residence or in the place of the alleged infringement. In Lower Saxony, the applicable supervisory authority is the State Commissioner for Data Protection, Prinzenstr. 5, 30159 Hanover.

Note on the right of objection as per Art. 21 of the GDPR
If data is collected based on Art. 6 Para. 1 lit. f (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from the particular situation. We shall no longer process personal data unless there are compelling, legitimate reasons for the processing that prevail over the interests, rights and freedoms of the data subject or the processing is required for the purpose of enforcing, exercising or defending legal claims. Please send this objection to: datenschutz@poeppelmann.com.

Note on the right to object to direct advertising 
We process your data for the purposes of direct advertising. You have the right to object to this processing, which will lead to its termination for direct marketing purposes. Please send this objection to: marketing@poeppelmann.com.

9. Further information / data protection officer

Should you have any questions beyond the details mentioned above about the processing of your personal data, please do not hesitate to contact us. Please contact the Pöppelmann Group data protection officer:

Mr Peter Suhren
FIRST PRIVACY GmbH
Konsul-Smidt-Straße 88
28217 Bremen
office@first-privacy.com